As we recognize the troubling effects of workplace bullying, we also realize the growing need to be pro-active in dealing with it. Allowing this behavior to thrive is simply not acceptable. It affects not only the individual performance of victims and witnesses but ultimately the productivity of the organization as a whole.
Workplace bullying will not succeed if we do not allow it. So it is the responsibility of every member in the office to look after the welfare of one another. The entire company will benefit from this as well. When we allow these manipulative attitudes to suffice and control our every action, it’s like allowing its negative effects to breed and slowly destroy the our productive workplace.
Here are some steps that should be considered to help you deal with workplace bullying:
1. Recruitment Process and Monitoring of Employees
Prevention is always better than finding a cure. Human resources should devise a recruitment and selection process that can effectively screen applicants. There are means to do so though it is hard to really identify at first glance what the attitudes of a person are. Proper screening of applicants includes psychological examinations and thorough interviews. These could give a hint on how he or she will behave in certain situations.
Make sure that newly hired employees undergo a good orientation training regarding company laws and policies. Of course emphasis should also be on professional conduct requirements. It is important for new employees to know that workplace bullying is unacceptable and will not be tolerated regardless of the individual’s employment status. Make sure you conduct annual trainings in all levels of management in relation to emotional intelligence, harassment and bullying. Also review the company’s Code of Conduct that stresses appropriate and ethical behaviors.
Performance management should not only focus on achievement of outcomes but more importantly on behavior when performing the job. Make sure people in authority oversee the welfare of the human resource. They should be quick in responding to areas where there are threats. Don’t wait for formal complaints when the behavior has already reached to their desk.
2. Behavior Management
When formal complaints are made a person in authority must settle the matter. This has to be done while doing a fair investigation. Both parties are given the opportunity to air their side. Workplace bullies often manage their ways through defensiveness, denial, blaming, threats and hostility. It is necessary for you to prepare yourself in dealing with this kind of behavior. Do not stop by only looking at the side of the victim. Make sure you are understanding, hearing and seeing the unacceptable behavior of the bully for what it is, not only by what you hear from the victim.
Bullies are used to being in control so you can expect them to react badly when you call their attention with regards to their manipulative attitudes. Establish what you want them to change, when you want it done, what resources you will provide to achieve it and what the consequences will be if he or she continues to bully. As it is a serious matter, be sure to formalize and document all interventions.
Ensure that victims and/or witnesses are given proper protection in cases when bullies counteract the complaints. Careful monitoring is necessary to be certain that the bullying behavior is truly stopped otherwise your efforts will only go to waste as bullies have the tendency to persist in their behaviors.
3. Confidentiality of Grievance Reports
Notifications of bullying behaviors must be properly investigated and the issue addressed at the right time and place. Establish safe and secure systems for notifying matters that ensure confidentiality of the complainants. Provide appropriate support for the victims and witnesses who take risk in exposing the problem.
With issues like this, it is not advisable to confront the offender as it can cause emotional outburst from bullies who will feel attacked. They do not like the feeling of not being in control and often have the means to resort to threats and abuse of power to get their own way. So try to settle the matter as peacefully as possible by firmly following the laws that tackle these issues.
Dealing with workplace bullies can be very difficult as it is time consuming and emotionally draining. But it is something that should be done for the protection not only of the individual members but the entire organization as well. Though hard it’s something that must be done for the welfare of everyone.
Understanding your environment is very important in dealing with bullies and bullying behavior. When you like to learn more on information and how your environment influences you, have a look athttp://Mental-SelfDefense.com
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Are women in the workplace protected too much ?
Feminists fought for affirmative action and a lot of security for women in the workplace. Medium companies and up have to keep women even if they do not perform. Could that be the reason that although women get top grades in college (something affirmative action wont get them) and access to the working world they quit performing due to lack of pressure and end up getting edged by the male competition on the career ladder, because men can be subjected to pressure to push them while it would be considered creating “a hostile work enviroment” if the same is done to women ?
Croa and you think the reason women are immune to the lack of pressure and resulting drop in performance the way we saw it in communist countries (yes even glorious german engineers built $hitty cars in the red half of Germany)
is ?
Answer
Do you have any evidence that overall women do not perform well in the work place? There is plenty of pressure in the work place on women and in my experience they preform as well as their male counterpart. The only time I hear about affirmative action, in terms of women, is when questions are posted on this page. Here are some statistics from the Department of Labor and the Department of Justice…”White men hold 95% to 97% of the high-level corporate jobs.”…and that’s with affirmative action programs in place. “Of 3000 federal court decisions in discrimination cases between 1990 and 1994, only 100 involved claims of reverse discrimination; only 6 of those claims were found to be valid.”
In my opinion the concept of affirmative action is being blown out proportion on this page and when askers begin to complain about being turned down for a job because they are men… perhaps they should look at their experience, interview skills, education and references. Perhaps they are one of the few (0.20%) that have been discriminated against but more likely the better person did get the job.
